I Gave My Hermes Agent a Job Description

website: www.thenewmainstreet.com Description: What happens when you give an AI agent an actual job? In this video, I take a real Client Support Specialist job description and use it to create a **Hermes AI agent with a real role, responsibilities, workflow, and workspace**. Instead of giving Hermes a single task, I’m giving it a job. We’ll walk through how I: - Take a real job description and turn it into a Hermes agent “soul” - Create a **Customer Support AI agent** - Give the agent its own workspace and documentation - Teach it how to triage and route customer support tickets - Let the agent work through multiple tickets with minimal instruction - See how it handles resolution, investigation, and escalation - Compare an AI employee/agent with a traditional human hire - Look at the potential business value of deploying an AI agent for customer support The interesting part isn't just whether Hermes can complete a task. It's whether we can give an AI agent an actual **role** and have it operate within the systems and processes of a business. I also break down the economics of an AI associate versus a traditional employee, including compensation, ramp-up time, coverage, key-person risk, and portability across businesses or portfolio companies. If you're interested in **AI agents, Hermes, AI employees, AI automation, or using AI to improve business operations**, this is an experiment worth watching. If you want to learn how to install and create your first Hermes agent, check out my previous video. And if you want the detailed breakdown of **Hermes vs. a traditional employee**, check out the link below. #AI #AIAgents #HermesAgent #AIAutomation #AIEmployee